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Our goal is that you are satisfied with your purchase.
If for any reason you are not satisfied, simply return your purchase in its original package, with your original packing slip within 30 days of your purchase .If you would prefer to speak with Customer Service before deciding to return your purchase, please call 1-800-422-7873, 9 AM to 5 PM (EST) Monday through Friday.
If you change your mind and wish to return your purchase, we will be happy to accept your return. Certain products are not returnable, such as an opened test kit box.
We will credit your purchase, less shipping and handling . All other returns will carry a restocking fee of 25%. All returns must be in like new condition, in original packaging, with instructions and accessories; items returned in less than new condition such as a broken seal will not receive a refund.
ORDER CANCELLATIONS
If you have placed an order and would like to cancel it for any reason, please contact us immediately by calling 1-800-422-7873. We will do everything we can to stop your order from shipping, however we cannot guarantee this. If we cannot stop your order from shipping you will be responsible for all shipping and handling charges both shipping to you and return shipping back to us. |
