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Return and Privacy Policy

Our goal is that you are satisfied with your purchase.

If for any reason you are not satisfied simply return your purchase in its original package, with your original packing slip within 30 days of your purchase. If you would prefer to speak with Customer Service before deciding to return your purchase, please call 1-800-422-7873, 9 AM to 5 PM (EST) Monday through Friday.

If you change your mind and wish to return your purchase, within 30 days of purchase, we will be happy to accept your return. Certain products are not returnable, such as an opened test kit box.

We will credit your purchase, less shipping and handling. All returns will carry a restocking fee of 25%. All returns must be in like new condition, in original packaging, with instructions and accessories; items returned in less than new condition such as a broken seal will not receive a refund. All sales are final after 30 days.

Evalu-Aireô 2000, 4000, or 5000 purchase(s):

Please note that you will receive, on loan, a mini pump in the Test Kit. In the event the mini-pump is not returned to PACS (lost, stolen, damaged, etc.) a charge of $36.00 will be applied to your credit card or purchase order.

The Evalu-Aireô Kit Report is a preliminary screening for potential environmental issues. A more comprehensive study may be recommended as a result of the Evalu-Aireô Lab Results.

PRODUCT ORDER CANCELLATIONS

If you have placed an order and would like to cancel it for any reason, please contact us immediately by calling 1-800-422-7873. We will do everything we can to stop your order from shipping, however we cannot guarantee this. If we cannot stop your order from shipping you will be responsible for all shipping and handling charges both shipping to you and return shipping back to us.

TRAINING ORDER CANCELLATIONS

If you have paid for training (webinar or in-house) and would like to cancel for any reason, please contact us immediately by calling 1-800-422-7873 or via email info@indoorairtest.com. We will issue you a refund as long as you contact us prior to the expiration date of training registration. After that date, we will not be able to refund any portion of your payment.

Privacy Policy

As a general policy, Building Health Check, L.L.C. collects certain non-personal information as part of the standard operation of Building Health Check, L.L.C.’s Internet servers. This information, such as the type of browser being used, its operating system, and your IP address, is gathered in order to enhance your online experience. We collect the information necessary to enhance your experience on our Site or to assist you with our products and services.

For example, when you request pages from Building Health Check, L.L.C website, our servers log your IP address. An IP address is a number that's automatically assigned to your computer by your Internet provider whenever you're surfing the Web. Building Health Check, L.L.C. collects IP addresses for the purposes of analyzing website usage trends, administering the website and tracking a user's path through the website.

In addition, there may be times when you provide Building Health Check, L.L.C. with personal information, such as your e-mail address, name, address or phone number, by sending us general e-mails or making phone inquiries. This information is used to respond to your inquiries in the ordinary course of business, and is not shared with third parties. However, we may use your email address to send you an invitation to join our database. We may also from time to time collect survey information from you for research purposes.

Building Health Check, L.L.C. does not share the information it collects from you through your IP address when you contact us for support with any third parties. We may, however, disclose your information if required to do so by law, court order, or as required by other governmental or legal entities. Building Health Check, L.L.C. may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Building Health Check, L.L.C.'s rights or property, other visitors, or anyone else that could be harmed by such activities.

There are several areas of our site where you may be asked to provide personally identifiable information (name, address, telephone number, email address and/or credit card information) by filling out and submitting an online form.

To purchase Building Health Check, L.L.C. products online, contact our site and follow the Web prompts for further information. You will be asked to submit your name, address, email, credit card and other information needed to complete your order.

When you submit your personally identifiable information (name, address, telephone number, email address and credit card information) on the Building Health Check, L.L.C. Products site , you are giving your consent to the collection, use and disclosure of information as set forth in this Privacy Policy. No credit card information will be maintained by Building Health Check, L.L.C. implements various security measures, including SSL encryption technology to protect the security of your personal information both on line and off line. In the event your personal information is compromised due to any security breaches, Building Health Check, L.L.C. will notify you without delay as may be required by applicable law. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. This means, however, that you will not be able to order from our website.

When you submit your personally identifiable information (name, address, telephone number, email address and credit card information) on the Building Health Check, L.L.C. Products site , you are giving your consent to the collection, use and disclosure of information as set forth in this Privacy Policy. No credit card information will be maintained by Building Health Check, L.L.C. implements various security measures, including SSL encryption technology to protect the security of your personal information both on line and off line. In the event your personal information is compromised due to any security breaches, Building Health Check, L.L.C. will notify you without delay as may be required by applicable law. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. This means, however, that you will not be able to order from our website.

We may also sell the information you provide in aggregate form for internal business purposes such as generating statistics and developing marketing plans. WE WILL NOT SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES WTHOUT YOUR CONSENT EXCEPT AS DISCLOSED IN THIS PRIVACY POLICY.

We may disclose your information if required to do so by law, court order, or as required by other legal or governmental entities. Or Building Health Check, L.L.C. may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Building Health Check, L.L.C.’s rights or property, other visitors, or anyone else that could be harmed by such activities.

While we make every effort to protect your personal information, keep in mind that no system can be guaranteed. To make sure you have the latest security features on your browser, we advise you to download and install the latest version of your favorite browser: Microsoft Internet Explorer, Mozilla Firefox, Safari, or Netscape Communicator.

Building Health Check, L.L.C. is not responsible for the content or practices of third party websites that may be linked to our Site. These links are purely for informational purposes only. Our Site may also be linked to websites operated by other companies. Visitors to these websites should refer to each websites' respective privacy policies and practices.

Some of the content that members may view through our products may contain links to other websites. Please note that when you click on one of these linked sites you are clicking onto another website, and that linked website may collect personally identifiable information about you. We do not control the collection or use of such information, and the practices of those advertisers and websites are not covered by this Privacy Statement. Accordingly, we do not endorse, approve or hold ourselves responsible for the privacy policies, terms of use or information gathering practices of any site that you may link to and/or from our Site. Thus, our Terms of Use and Privacy Statement do not apply to those linked sites. We encourage you to read the privacy statements of these linked websites as they may differ from ours. Again, these links are for purely informational purposes only, and Building Health Check, L.L.C. does not approve, endorse, or control any such site’s content and/or practices or polices.

By using this Site, you indicate your acceptance of the Building Health Check, L.L.C. Privacy Statement. If you do not agree to this Statement, please do not use our Site. Building Health Check, L.L.C. reserves the right to modify, alter or otherwise update this Statement at any time, so visitors are encouraged to review this Statement from time to time. Your continued use of the Building Health Check, L.L.C. Site following the posting of changes to these terms will mean you accept those changes.

Remember, personal information provided by you via general e-mail inquiries to Building Health Check, L.L.C., such as your e-mail address, is used to respond to your inquiries in the ordinary course of business and is not shared with third parties; however, we may send you invitations to join our mail list.

To view educational material on consumer privacy, please see http://www.ftc.gov

Last updated December 4, 2006. Privacy Policy